THE FLASH LAB EXPERIENCE

From our state-of-the-art equipment to attentive and friendly service, Flash Lab Skin & Laser’s purpose is to provide you with the most personalized, consistent, and comfortable customer experience. From start to finish, our expert-led team carefully considers every detail of your treatment to ensure top-quality care in the most welcoming environment.

Flash Lab Skin & Laser is a new and modern medical spa that offers advanced technology, boutique-style service, and reliable results. Our experienced estheticians are friendly, highly professional, and dedicated to developing the most effective treatment program for your individual needs. We believe everybody should experience radiant, glowing skin. Using only the latest technologies, our experienced estheticians create custom-tailored treatment plans designed to achieve optimal results at a more accessible price.

KELLY RHEEL

Owner|Chief Medical Aesthetician

In 2008, Kelly’s journey into medical aesthetics began under the tutelage of a leading dermatologist, igniting a passion for skincare that continues to fuel her career today. Her artistry lies in crafting personalized solutions for complete facial rejuvenation, addressing concerns like acne, scarring, pigmentation, and signs of aging. In 2016, Kelly founded Flash Lab Skin & Laser in NYC on a mission to create the ultimate destination for premium aesthetic services—providing the luxuries of a spa experience with cutting-edge technologies and custom-tailored treatment plans that deliver transformative results.

As a sought-after educator, Kelly trains industry professionals on advanced technologies like Candela and Horizon Lasers, RF Microneedling, and the Jet Peel. Kelly’s commitment to rigorous training and continuous education exemplifies her dedication to providing clients with the safest, most effective experience every time.

Kelly doesn’t just follow trends; she dissects them. By meticulously researching and testing new technologies, Kelly stays on the cusp of emerging innovations and techniques, cutting through the noise of “junk science” to curate a refined menu of medically-backed treatments that deliver real results.

KIM GUERRERO

Spa Manager

Kim’s enthusiasm for self-care stemmed from a childhood struggle with confidence. “I never felt beautiful when I was young. I always looked at myself through the lens of other people. You know – beauty is in the eye of the beholder? As I got older, I realized what other people thought was less important to me. I began to focus on how I felt about myself. I began taking better care of myself, starting with my skin.”

Kim got her first facial when she was 23 and has been skin-obsessed ever since! She counts dermaplaning and microneedling among some of her favorite treatments. Kim now has two beautiful daughters who she says aren’t afraid to invest in themselves. Besides their academic and athletic endeavors, they have their unique at-home regimens. “All they want for Christmas is skincare products. They tell me, ‘mom, I want my skin to glow like yours.’”

POLICIES

CONSULTATIONS: Flash Lab Skin & Laser offers free consultations for all services.

SCHEDULING: The easiest way to schedule your appointment is to call client services at (646) 998-5277.

CONFIRMATIONS: Flash Lab requires that you confirm your appointment to keep it. We often have a waitlist to get in, so if your work is not guaranteed the day before, we may give your slot to another client.

CANCELLATIONS: Flash Lab Skin & Laser requires 48 hours’ notice to move or cancel appointments. Failure to do so will result in a $50 cancellation fee. We understand that emergencies happen, so we typically provide a one-time waiving of the cancellation fee. However, as a boutique skincare clinic, our space is limited. Therefore, rescheduling more than once without proper notice will result in a $50 charge or deduction from your chosen package.

LATE ARRIVALS/NO SHOWS: Taking one client late usually means seeing the next client past their appointment. Flash Lab prides itself on its appointment punctuality. If you’re late for your appointment, we may have to reschedule you, which can result in a $50 fee. No shows will sustain an automatic $50 charge.

GRATUITIES: Tips are appreciated but not expected.

REFUNDS: Flash Lab does not offer refunds on services performed or products purchased. Flash Lab does not guarantee results.