THE FLASH LAB EXPERIENCE
From our state-of-the-art equipment to attentive and friendly service, Flash Lab Skin & Laser's purpose is to provide you with the most personalized, well-rounded, practical, and comfortable customer experience. From start to finish, our team carefully considers every detail of your treatment to ensure top-quality care in the most welcoming environment.
Flash Lab Skin & Laser is a new and modern medical spa that offers advanced technology, boutique-style service, and reliable results. Our experienced estheticians are friendly, highly professional, and dedicated to developing the most effective treatment program for your individual needs.
KELLY RHEEL
Owner｜Chief Medical Aesthetician
Kelly began her career as a medical esthetician working under the tutelage of one of the country’s most prominent dermatologists. Since 2008 she has specialized in various areas of clinical skincare with a focus on acne, scarring, pigmentation, vessel removal, and anti-aging services.
Kelly is a certified phlebotomist and counsels clients on incorporating PRP sessions into their advanced skincare programs. In addition, Kelly regularly commits herself to research and testing various treatments and technologies to sift through the junk science we see in esthetics today and bring Flash Lab a refined menu of services that work.
HOPE BRADLEY
Lead Medical Aesthetician
Hope hails from Indiana, where she began practicing skincare because of its universality and believes there isn't a person on the planet who couldn't benefit from a good face regimen. After seven years in the esthetics industry, Hope is happy to guide her clients through this overwhelming field and is a trusted teacher and advisor for laser treatments, advanced skincare, lymphatic drainage, and permanent makeup.
Hope moved to New York City to obtain her international CIDESCO license and is proud to be recognized worldwide for beauty and skincare in over 40 countries and five continents. Her philosophy on life is the same as her sentiments on skincare: Hope changes everything!
KIM GUERRERO
Spa Manager
Kim's enthusiasm for self-care stemmed from a childhood struggle with confidence. "I never felt beautiful when I was young. I always looked at myself through the lens of other people. You know - beauty is in the eye of the beholder? As I got older, I realized what other people thought was less important to me. I began to focus on how I felt about myself. I began taking better care of myself, starting with my skin."
Kim got her first facial when she was 23 and has been skin-obsessed ever since! She counts dermaplaning and microneedling among some of her favorite treatments. Kim now has two beautiful daughters who she says aren't afraid to invest in themselves. Besides their academic and athletic endeavors, they have their unique at-home regimens. "All they want for Christmas is skincare products. They tell me, 'mom, I want my skin to glow like yours.'"
KIMBERLEY MASKEPOPOULOS
Client Services
Kimmy is our resident spa mom! Part therapist, part healer, and all-around problem solver, Kimmy holds a background in customer service and colonic hydrotherapy and is a graduate of the Institute for Integrative Nutrition. This wholesome combination of character traits and continued education makes her ideally suited to speak to our clients about everything from healthy skin habits to what they should wear to their cousin's wedding.
Clients come early and stay late to chat with our Kimmy. Her welcoming energy and positive attitude create a space where people feel appreciated and attended to in the most personal way. You can count on Kimmy to hear your concerns and create a more satisfying solution. She is a true representative of the Flash Lab experience!
VALERYIA
Client Services
Valeryia is often the first person you will encounter at Flash Lab. Whether over the phone, assisting you with initial inquiries, or providing you with a quick and comfortable check-in, Valeryia is ideally suited for this position because of her ability to speak from experience regarding your concerns.
Her previous struggles with acne allowed her to develop a genuine interest in helping clients become more confident through esthetic treatments. In addition, Valeryia earned a Masters's degree in International Trade from Dongguk University in South Korea, making her uniquely qualified to organize a results-driven yet cost-effective package for all of our clients while having the K Beauty background to back it up.
POLICIES
CONSULTATIONS: Flash Lab Skin & Laser offers free consultations for all services.
SCHEDULING: The easiest way to schedule your appointment is to call client services at (646) 998-5277.
CONFIRMATIONS: Flash Lab requires that you confirm your appointment to keep it. We often have a waitlist to get in, so if your work is not guaranteed the day before, we may give your slot to another client.
CANCELLATIONS: Flash Lab Skin & Laser requires 48 hours' notice to move or cancel appointments. Failure to do so will result in a $50 cancellation fee. We understand that emergencies happen, so we typically provide a one-time waiving of the cancellation fee. However, as a boutique skincare clinic, our space is limited. Therefore, rescheduling more than once without proper notice will result in a $50 charge or deduction from your chosen package.
LATE ARRIVALS/NO SHOWS: Taking one client late usually means seeing the next client past their appointment. Flash Lab prides itself on its appointment punctuality. If you’re late for your appointment, we may have to reschedule you, which can result in a $50 fee. No shows will sustain an automatic $50 charge.
GRATUITIES: Tips are appreciated but not expected.
REFUNDS: Flash Lab does not offer refunds on services performed or products purchased. Flash Lab does not guarantee results.
From our state-of-the-art equipment to attentive and friendly service, Flash Lab Skin & Laser aims to provide you with the most personalized, well-rounded, practical, and comfortable customer experience.
PAGES
CLIENT CARE
240 W 37th St, 5th FloorNew York, NY 10018Monday - Friday｜ 10 am-8 pmSaturday｜ 10 am-5 pmSunday｜Closed
©2023 Flash Lab Laser. All rights reserved.
From our state-of-the-art equipment to attentive and friendly service, Flash Lab Skin & Laser aims to provide you with the most personalized, well-rounded, practical, and comfortable customer experience.
PAGES
CLIENT CARE
240 W 37th St, 5th FloorNew York, NY 10018Monday - Friday｜ 10 am-8 pmSaturday｜ 10 am-5 pmSunday｜Closed
©2023 Flash Lab Laser. All rights reserved.